Google Places

Ranking Outside of Your Physical Location in Local Search

By | Blog, Google, Google Places, Google Plus, Google Search, local search, Online Marketing, Search Engine Optimization | No Comments

For businesses without a storefront, local search can get tricky.

Google wants to avoid businesses appearing in local search results if that business does not have a physical location in the city searched. They address this in the Google Places Quality Guidelines, where they disallow PO boxes and fake addresses.

The only known exception to this guideline is a business with general service areas. In this instance, businesses are to create a listing under one physical location. They are then allowed to designate those service areas. However, listing the designated service areas may not be effective in those areas with heavy competition.

In order to begin ranking in local search, we recommend the following tips and tricks.

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Google making life easier

By | Business Growth, Business Listing, Google, Google Places | No Comments

Google keeps making things easier and easier, take the new feature in Google Places. At first you could upload pictures but sometimes when you are establishing your places page you aren’t on the computer where your pictures are stored on, so at than you have to go back at a later time to insert pictures. We all know how we are when we  say we are going to do something later, it rarely happens. So now Google has made it easier you can actually copy photo URL’s from your website and paste them into Google Places. Below are the steps on how to do this in case it sounds confusing.

First you will go down to the photo section of Google Places

2nd step go to your website and find the picture you want right click and select Properties

3rd Step Copy the URL

4th go back to Google Places and paste the URL into the spot and hit Add Photo and DONE! That easy!!!

So know more excuses!! If you aren’t on Google Places you need to be, if you need help please Contact us at

Google: Online Marketing Wild Wild West

By | Google, Google Places, Local Business | No Comments

Does Google know that we are not living in the Wild Wild West? I understand they want the “user” who is searching online to have the freedom of the range. But are they really benefiting searchers by penalizing business owners?  Google Places has grown in importance as a component of local search.  Some local businesses primary marketing resource is their Google Places listing (whether they know it or not).  Unfortunately in the interests of “keeping it fair” Google does not provide feedback to owners of business listings if there is a problem.  The notifications are pretty well non-existent when there is an issue with your Google Places account.

There is no email notification to advise the account holder that anything has happened or an “I have suspended your Google Place” postcard, because you’re not following the guidelines of the “Google Wild Wild West.” I have occasionally run into this issue with some of my clients Google Places Accounts and it is really mind boggling to me. Google will arbitrarily suspend or reject a business listing because it does not meet the quality guidelines. I understand the reasoning, abuse leads to bad information for searchers.  I just feel it could be handled better for the genuine business owner.  It is sometimes difficult for me to figure out the problem because most of the time the guidelines are vague and this is my passion! So how does a business owner with a business to run and find the time to fully investigate the nuances of Googles policy. I know – it’s free. So what do you expect? Consider though; if Google was not getting the feedback from owners about their listing would Google provide such quality information. It is defensible that we are all working to help Google when we “verify” our business listing.

Most of the time, you can review your places account and not fully understand that you are violating any of Google’s guidelines.  All that is left is making an educated guess with small changes in areas and hope for the best! We are living in Google’s own Wild Wild West and trying to survive! Of course, the thing about the Wild Wild West is there was a great opportunity if you got it right. Maybe that is Google’s goal after all!

Google + Local Takes Over Google Places

By | Business Listing, Customer Reviews, Google Changes, Google Places, Google Plus | No Comments

If you haven’t heard, we’ve recently said goodbye to Google Places and hello to Google Plus Local.

At Turn the Page, we’ve anticipated this merge for months assuming that Google+ would become more relevant for local search. The time has come and we are busy making the most of these changes for our clients.

Local Search- Now More Social

Google’s goal of creating a single web experience for users has taken its next step. Google has now integrated Google Plus Local into its networking site to allow users to share information about local shops and restaurants.

With social networking being a huge part of our lives and our businesses, people look to online resources when making a decision. We often seek the opinions of our friends and family as well as the reviews of others before making a purchase. The new “Local” tab on a Google+ page allows users to search for local restaurants, hotels and more with a full integration of reviews, ratings, and comments.

Converting Your Listing

In order for your business to take advantage of Google+ Local, it will need a verified G+ page. A Google places listing will not merge without it. If your business has this in place, the conversion should have been painless.

So is this beneficial? We think so. A consumer now has several ways to find you- Google Search, Google Maps, Google+ Search or in Mobile Apps- and now will have a very consistent experience.

Users then receive a much more engaging experience with reviews and several sources of information. Not only is it more visually interesting than Places was, but it is inviting to social interactions as well.

For a user, by choosing the Local tab, they are given a few options. They can simply browse the home page content for local businesses or they can conduct a search similar to a search. Two search boxes are visible allowing a category search as well as a location. Of course, Google knows your location, but in case you wanted to conduct a not so local search.

Zagat > Yelp ?

Integrated into this new local tab is Google’s Zagat which includes reviews, rating and comments from friends. Rather than a business being rated on a 1-5 star scale, Zagat allows users to fill out a more comprehensive review.

This helps to separate components such as food, service and atmosphere instead of being forced to factor them all into one. Zagat’s more complex scoring system prevents scores from converging and allows for a much more accurate review.

Changes to Mobile

Android devices have already seen these changes in Google Maps for Mobile. Still pending is app updates to iOS. However, Apple users may never see this based on predictions of its own Maps replacing Google Maps for the iPhone this summer.

Overall, these changes in Google+ Local and the integration of Zagat reviews provide a more useful local search experience for consumers. We are also excited about the large degree of social and recommended content that Google+ Local and Zagat have to offer.

For more information about getting your business active on Google+ Local, contact Turn the Page Online Marketing.


Google Tags – A Gonner

By | Google, Google Places, Google Tags, Local Business | No Comments

Google finally admitted that the Google Places “Tags” program was not a viable marketing solution. It will cease on April 29th (New signups have been stopped) 2011; after being introduced in 2010. Tags was a $25/month yellow highlight which could be attached to a business Places listing. It will be replaced by other product offerings for local business by Google. A couple of options are:

Boost Ad

The Google Places boost ad is currently available to all businesses that have verified their Business Places listing.  It is a simplified form of paid search operating in the local search environment dominated by Google Places.  It very simple to get started and is managed automatically.  Prices vary based on business type and you can select a monthly budget which suits you.  You pay only when you get a click on your ad and you can monitor your results through the Google Places Dashboard.  The pin for your listing is turned blue (as opposed to red) and your listing position is promoted in the rankings for selected search results.

Local Product Availability on Google Places

Google continues to develop Places as a tool for local shoppers. Their goal is to make it easier for a purchaser to find what they are looking for in an area close by from a reputable location.  Local business owners can now provide product information via Google Places you can feature up to five popular products along with the price and local store availability. This allows the shopper to get a feel for the store and its prices before visiting.

Google Places for Local Business

The departure of “Tags” is not a negative for Places and local business owners can rely on Google continuing to improve this solution. It is a wonderful marketing tool for local business as witnessed by it’s use by Walmart and the like for its stores. If you are a business owner and haven’t claimed your listing you are losing business.

Search Localization

By | Bing, Business Listing, Google, Google Places, Local Business, local search, mobile search | One Comment

Google has been working on search localization for years. It has been a major priority for the search engine to promote local search results. Now it is producing results. The change is driven by the increasing consumer demand (mobile search) for something close by and familiar. For an increasing number of consumers there is a small and growing level of mistrust for information gathered online. People are more aware than ever that it is possible that what they are reading online is not always true. Business reviews have become an important component in local search as is the location of the business. We are still more comfortable with what we know despite the internet.

What does it mean for Local Business?

Google started this local search push with Google Places back in October 2010 with the introduction of Places search. The now familiar red pins and grouped business listings became prominent in local search results. Places carries a list of local businesses in a directory that allows results to be shown based on three areas:

  • Relevance
  • Prominence
  • Distance

A local business does not need a website to participate just a physical location for their business. A home based business can easily take advantage of this slant to local. Google searches the in internet (crawling other directories: Yelp, Citysearch etc) to provide local business results to online searchers. Business owners can claim and verify their own business listing. Once claimed a business owner can edit their listing to reflect their business. There are around 50 million Places listings and currently only around 4% have been claimed. A business is shown in results based on how it relates to the search term via the three components listed above. By claiming, updating a business listing and providing all the relevant information possible a local business can drive itself quickly to the top of search rankings.

Next Step

If you have not claimed your Google Places listing then now is the time. Our experience is that claiming, completing and fully updating your business listing can have a positive effect on revenue. It is not only Google Places; all the major search engines are providing local search results. Bing has recently introduced the Bing Business Portal a significant upgrade which includes links to Facebook deals and QR Codes. Yahoo local also carries listings of local businesses. There is no cost for your listing and by taking the steps to complete your listing you can improve the position of your business for relevant search results in your area. Local search is expected to continue to grow. This is not driven by the search engines but by consumer demand. Smart phones are at the front end of local search with recent studies showing that 1:3 searches on a cell phone have a local component and that up to 50% of those searchers walk through the door as a customer.   Don’t miss out on this opportunity for local growth.