Turn the Page Online Marketing is searching for its next outstanding team member. Our ideal candidate has exceptional customer service experience and is eager to learn about online marketing and web development client management.
Description: This position is responsible for building and maintaining relationships with our clients through our website building process. The Client Relationship Specialist will need to work closely with a project manager as you walk our clients through a website development process from start to finish. The ideal candidate will be responsible for outstanding written and verbal communication between clients and our internal web teams, great time management, and self motivated with little supervision.
— Attend website consultations with new clients to understand goals and strategy for website related projects.
— Communicate daily to clients to provide project deliverables or status updates.
— Gain a deep knowledge of all website products/services.
— Ability to clearly communicate technical information from our web teams to our clients to ensure they understand all aspects of the web development process.
— Use of project management software to help organize projects/tasks
— Manage time efficiently in a fast pace environment
— Maintain a positive attitude and communicate in a positive language to clients.
— Self motivating and the ability to work with minimal supervision.
— Excellent communication skills (both written and oral) are a must.
— Acute attention to detail is essential.
— Maintain a high level of customer satisfaction to encourage client retention and referrals.
— Strong organization skills and attention to detail, with a sense of urgency.
— Ability to work in a fast paced environment on multiple projects with varying deadlines.